Competencies
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OS Basics
Familiarity with current operating systems in use in your location
It is often necessary to resolve basic operating system configuration problems before continuing with LT work, as well as to keep your machine in working order.
Is able to troubleshoot operating system installation issues, configure for optimal use, and teach best practices.
Growth Activities
The following activities have been identified to achieve comptency in OS Basics in levels from Learner to Expert.
Identify the operating system and configure basic options.
Identify user needs, such as language, display, accessibility, and preferences
Spend time with an IT professional Installing, activating and configuring an operating system.
Learn to configure OS language and display options on your own devices.
Explore and use the latest appropriate operating system, then help users adjust when they upgrade.
Assist users to configure their devices for display and preferences.
Research and test alternative Operating Systems, like Linux, that may serve some users.
Research assistive technologies for those with disabilities.